Clarity Analytical and Management Services

Product management, solution architecture, business analysis and project management

With over 15 years experience

Working in market sectors as varied as e-commerce, banking, digital broadcast, new media and travel, we will quickly understand and capture your needs with the attention to detail required to integrate lasting solutions that quickly return value.

Multi-channel e-commerce and retail

We specialise in working closely with major high street brands and retail organisations to implement high profile, strategic, highly customised, multi channel, multi territory B2C and B2B solutions that provide true value for retailer and customer.

  • Multi-channel customer experience improvement
  • Search engine optimisation and web analytics
  • Payment, promotions and loyalty
  • Customer relationship management and marketing
  • Supply chain, order management and fulfilment
  • Product lifecycle, merchandising and management
  • Personalisation and multi-variant testing
  • Editorial and content management
  • Social media integration
  • Multi-lingual, multi-currency, multi-territiory
  • Customer support, returns and refunds
  • B2C and B2B E-commerce

Broadcast media

We have specialist experience working closely with broadcasters and media organisations to implement high profile, strategic commercial and editorial initiatives across digital networks, including:

  • Digital Terrestrial Television (DTT) MHEG digital teletext & red button
  • Digital Satellite Television (DSAT) teletext & red button
  • Project management of broadcast engineering for both DTT and DSAT

Product and project management

We specialise in delivery focused product and project management, helping turn blue sky thinking into a proven revenue winner, analysing and communicating at the right level to ensure business, development and test teams work in unison to guarantee each winning concept becomes reality, providing value at the earliest opportunity.

  • Agile, Scrum, Kanban and user stories
  • AB testing and continuous improvement
  • Customer experience development
  • User interface design, wire framing and prototyping
  • Business case development
  • Workshop facilitation
  • Business process modelling
  • Requirements capture and analysis
  • Gap analysis
  • UML & Use Case modelling
  • BPMN

Solution Architecture

With valuable experience across multiple off the shelf and opensource e-commerce platforms, integrating bespoke systems and third party services that utilise a variety of revenue models, we will help you develop your long term strategy to meet your business objectives, helping to discover your target architecture and planning your route to realise it

  • Strategic road map development
  • 3rd party integrations
  • Payment gateway integration
  • Continuous integration and delivery
  • Solution design and architecture
  • Test / Business driven development
  • Microservice and service orientated architecture
  • Cloud hosting and Immutable infrastructure

Management for success

With experience managing internal and external development teams, onshore and offshore, from traditional fixed price projects to continuous delivery with small servant-led agile teams, we have the management experience needed to give your programmes and projects the best chance of success

  • Waterfall, iterative, and agile methodologies
  • Project planning & management
  • Management of user acceptance testing
  • Change management
  • Stakeholder management
  • Scrum / Kanban
  • On boarding of onshore and offshore system integrators
  • Prince2
  • Rational unified process ⟨RUP⟩